Services

In-home help for common technology problems.

Services are grouped by what you are trying to solve, not by technical jargon. Before confirming a repair, Bancroft Home Tech checks whether the correct parts are available and whether the requested work is suitable for safe service in your home.

Home Wi-Fi and connected devices being configured at a kitchen table

Computers and laptops

Slow computers, setup, updates, troubleshooting, system installs, migrations, file transfers, laptop screens, and practical hardware repair.

Printers, Wi-Fi, and internet

Help with wireless printers, weak Wi-Fi, routers, modems, Starlink systems, and devices that will not stay connected.

Phones, tablets, and everyday tech

Plain-English help with phones, tablets, email, photos, smart TVs, streaming apps, video calls, and learning a new device.

Smart home, cameras, and Starlink

Setup, connection help, and troubleshooting for practical home devices. Exterior and height work is reviewed before an appointment is confirmed.

Wi-Fi security camera setup
Smart home device setup
Remote and app guidance
Exterior device troubleshooting
Height work reviewed for safety on site
Second person required when one technician cannot work safely

Data, backups, and recovery

Basic recovery attempts, backups, migration preparation, and referral guidance when a device needs advanced recovery.

Backup guidance
Basic file recovery help
Backup before migration when the device allows
Initial check for damaged drives
Referral guidance for specialist recovery
Clear expectations about recovery limits

Scam concerns and account help

Calm support for suspicious emails, strange popups, account access worries, and practical next steps without fear-based claims.

Suspicious message review
Basic security checks
Account access guidance
Password reset guidance
Plain-English next steps
Clear guidance without recovery promises

What to Expect

You will know when a repair needs a specialist.

Bancroft Home Tech does not provide board level or electrical repair. Advanced drive recovery, certain phone repairs, and complex exterior installations are reviewed before booking and referred when specialist equipment or training is required.

Your device stays in your home during the visit.
You enter your own passwords when needed; they are never requested or stored.
You purchase parts specific to your device, including laptop screens, phone screens, and replacement devices, unless the written visit confirmation says Bancroft Home Tech will supply them.
SSDs, RAM, cables, and adapters supplied by Bancroft Home Tech include a warranty lasting 14 days for manufacturer defects.
Data recovery cannot be guaranteed. When the device allows it, a backup is made before migration or recovery work.
A second person is required when exterior or height work cannot be completed safely by one technician. The additional cost is approved before the appointment is confirmed.

Not Sure Which Service Fits?

Start with what is not working.

Bancroft Home Tech reviews the problem and confirms whether it is within scope before booking the visit.

Request a Visit